Privacy Policy

Personal Information We Collect From You

We may collect the following categories of personal information:

• Contact Information: such as your first and last name, shipping address, billing address, email address, and phone number;
• Other Identifying Information: such as IP address, device identifiers, account username, order number, and other identifiers associated with your interactions with our Services;
• Payment Information: such as billing information and payment card details processed in connection with your purchase; payment card transactions are processed by our payment processor, Stripe, and we do not store full payment card numbers except as permitted by our payment processor and applicable law;
• Information You May Provide About a Third Party: such as the name, address, and contact details of a gift recipient or shipping recipient, if different from yours;
• Internet or Other Electronic Activity Information: such as browsing activity on our website, information about how you navigate and use our Services, browser type, device type, referring URLs, and interactions with our website or emails;
• Commercial Information: such as products viewed, purchased, returned, or considered, order history, and records of your communications with us regarding purchases or customer support;
• Communications and User Content: such as messages, reviews, feedback, survey responses, and other content you submit to us; and
• Inferences: such as inferences drawn from the information described above to help us better understand preferences and improve our Services, marketing, and customer experience.

What Sources Do We Use to Obtain Your Personal Information?

Directly From You

We collect personal information directly from you when you place an order, create an account, sign up for emails or marketing, submit a form, contact us, participate in a promotion, provide a review, or otherwise communicate with us.

From Third Parties

We may receive personal information from third parties, including social media platforms, payment providers, fraud prevention vendors, analytics providers, advertising partners, and other service providers or business partners. For example, if you interact with us through a social media platform, that platform may provide us with certain information in accordance with its terms and your privacy settings. We may also receive information from vendors that help us detect fraud, verify transactions, update or validate addresses, or support our marketing and analytics efforts.

From Service Providers and Vendors

We collect or receive personal information from service providers and vendors that help us operate our business and Services, including WordPress (website hosting and website functionality), WooCommerce (e-commerce platform functionality), and Stripe (payment processing).

From Cookies and Similar Tracking Technologies

We and our service providers may use cookies, web beacons, pixels, tags, scripts, and similar technologies to automatically collect information about your use of our Services or interactions with our emails. For example, we may collect information such as your browser type, operating system, device model, IP address, unique device or browser identifiers, webpages viewed, links clicked, websites visited before coming to our website, the amount of time you spend viewing or using our website, the number of times you return, and other browsing, engagement, or usage information.

We may use this information for various purposes, such as operating and improving our website and Services, understanding which areas and features of our Services are popular, counting visits, measuring campaign effectiveness, tailoring communications, determining whether emails have been opened or links clicked, detecting fraud, securing our Services, debugging technical issues, and supporting analytics and marketing activities.

If we use session replay, chat, or similar technologies, we use them to help troubleshoot technical issues, improve website functionality, detect fraud, and better understand user experience. Where required by applicable law, we provide any required notice or choice with respect to such technologies.

For more information about cookies and similar technologies, please see the “Cookies” section below.

Personal Information We Derive

We may derive personal information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in purchasing a certain type of clothing based on your browsing behavior on our Services.

We may use personal information about you for various purposes, including to:

• Provide, maintain, and improve our Services;
• Process and fulfill orders, payments, returns, refunds, and related transactions;
• Send order confirmations, receipts, shipping updates, customer service responses, and other transactional or administrative communications;
• Respond to your comments, questions, and requests and provide customer support;
• Communicate with you about products, promotions, offers, events, and other marketing communications, subject to your choices and applicable law;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and help protect against fraud, security incidents, and other malicious, deceptive, or unlawful activity;
• Debug, repair, and improve our website, products, and Services;
• Comply with applicable legal and regulatory obligations, respond to lawful requests, and enforce our policies, terms, and other agreements; and
• Carry out any other purpose described to you at the time the information was collected or with your consent.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction requiring a legal basis for processing, we process your personal data only where we have a valid legal basis to do so, including:

• to perform a contract with you or take steps at your request before entering into a contract, such as processing orders, payments, shipping, returns, and account-related services;
• to comply with legal obligations, such as tax, accounting, fraud prevention, consumer protection, and recordkeeping requirements;
• for our legitimate interests, such as operating and improving our business and Services, securing our website, preventing fraud, understanding customer preferences, responding to your inquiries, and marketing our products, except where those interests are overridden by your rights and freedoms; and
• with your consent, where required by law, including where we rely on consent for certain cookies, marketing, or similar activities.

Where disclosure of personal information is necessary for the purposes described in this Privacy Policy, we may share personal information as follows:

• With vendors, consultants, contractors, and other service providers who perform services on our behalf, such as website hosting, e-commerce functionality, payment processing, fraud prevention, email delivery, customer support, and analytics;
• With WordPress, WooCommerce, Stripe, and other vendors that help us operate our website, process orders, and support our business;
• In response to a request for information if we believe disclosure is in accordance with applicable law, regulation, legal process, or governmental request;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Pretty Kitty, our customers, or others;
• In connection with, or during negotiations of, a merger, sale of company assets, financing, reorganization, or transfer of all or a portion of our business;
• With our lawyers, accountants, insurers, and other professional advisors where reasonably necessary to obtain advice or protect our business interests;
• With your consent or at your direction; and
• We may also share aggregated or deidentified information that cannot reasonably be used to identify you.

We may use third-party analytics and marketing tools to help us understand how users interact with our website, improve our Services, measure the effectiveness of our communications, and, where permitted by law, market our products and services.

These tools may use cookies, pixels, SDKs, and similar technologies to collect information such as your IP address, browser type, device information, pages viewed, time spent on pages, links clicked, items viewed, cart activity, and similar usage information. Depending on the facts and applicable law, this type of disclosure or use may be considered “sharing,” “targeted advertising,” or similar processing under applicable privacy laws.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies. Where consent is the legal basis for processing, you may withdraw your consent at any time through available cookie or privacy preference tools.

You can manage certain cookie and tracking preferences through your browser settings and any cookie or privacy preference tools made available on our website. For more information, please see the “Cookies” section below and the “Your U.S. Privacy Rights” and “International Privacy Rights” sections.

Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, complete transactions, maintain business and tax records, resolve disputes, enforce our agreements, and comply with legal obligations.

Pretty Kitty is based in the United States, and we and our service providers may process personal information in the United States and other countries where our vendors operate. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in jurisdictions that may not provide the same level of data protection as your home jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for such transfers, which may include contractual protections or other lawful transfer mechanisms designed to provide an adequate level of protection for personal data.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee absolute security.

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without verifiable parental consent where required by law. In jurisdictions where a higher age threshold applies to certain processing activities, we will comply with applicable law.

If you believe that a child has provided personal information to us in violation of applicable law, please contact us at hello@prettykittyklub.com, and we will take reasonable steps to delete the information as required by applicable law.

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. You should review the privacy policies of those third parties before providing them with personal information.

Your Account

If you create an account with us, you may be able to update, correct, or delete certain account information by logging into your account settings. If you would like to request deletion of your account or have questions regarding your account, please contact us at hello@prettykittyklub.com.

Please note that even if you request deletion of your account, we may retain certain information as required by law or for legitimate business purposes, such as completing transactions, maintaining tax and business records, resolving disputes, and enforcing our agreements.

Opting Out Of Promotional Communications

You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions in those emails or by contacting us at hello@prettykittyklub.com.

Please note that opting out of promotional emails will not prevent us from sending you transactional or relationship messages, such as messages about your orders, account, customer support requests, or ongoing business relationship with us.

Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject certain cookies, this could affect the availability and functionality of our website.

Depending on applicable law and your location, we may ask for your consent before using non-essential cookies or similar technologies. We may continue to use strictly necessary cookies where permitted by law. For more information about our use of cookies and similar technologies and your choices, please review our Cookie Policy if available or contact us at hello@prettykittyklub.com.

Depending on where you reside and subject to applicable law, you may have additional rights regarding your personal information. These rights may include the right to:

• confirm whether we process your personal information and request access to it;
• request correction of inaccurate personal information;
• request deletion of personal information, subject to legal exceptions;
• obtain a portable copy of certain personal information, where applicable;
• opt out of certain processing for targeted advertising, profiling in furtherance of decisions that produce legal or similarly significant effects, or certain disclosures that may be considered a sale or sharing under applicable law;
• withdraw consent where our processing is based on consent;
• appeal a denial of your request, where applicable; and
• not receive discriminatory treatment for exercising applicable privacy rights.

These rights are subject to exceptions and limitations under applicable law. For example, we may decline a request in whole or in part where permitted by law, including where the information is necessary to complete a transaction, perform a contract, maintain security, detect fraud, debug or repair errors, comply with law, exercise or defend legal claims, or carry out internal uses reasonably aligned with your relationship with us.

If you are located outside the United States, including in the European Economic Area or the United Kingdom, and applicable law provides you with additional rights, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, restrict or object to certain processing, withdraw consent where processing is based on consent, request portability of certain data, and lodge a complaint with your local data protection authority.

Where we rely on legitimate interests as a legal basis for processing, you may object to that processing based on your particular circumstances. Where we rely on your consent, you may withdraw that consent at any time, although doing so will not affect the lawfulness of processing that occurred before withdrawal.

To exercise any applicable international privacy rights, please contact us at hello@prettykittyklub.com.

Submitting a Request

If you wish to exercise any applicable privacy rights, you may submit a request by emailing hello@prettykittyklub.com with the subject line “Privacy Rights Request.” Please include your full name, email address, state or country of residence, and enough information for us to understand, evaluate, and respond to your request.

We may need to verify your identity before responding to your request. The verification information requested may vary depending on the nature of your request and the sensitivity of the information at issue. We will use information collected in connection with a request only for verification, response, and recordkeeping purposes.

Where applicable law permits, you may also designate an authorized agent to submit a request on your behalf, subject to proof of authorization and identity verification.

We will respond within the time required by applicable law. If we deny your request, in whole or in part, we will explain how you may appeal that decision where an appeal right is available.

Opt-Out Preference Signals

Where required by applicable law, we process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, for requests to opt out of sale, sharing, or targeted advertising-related processing. Depending on applicable law and our ability to associate the signal with your browser or request context, such signals may apply only to the browser or device through which they are transmitted.

Authorized Agents

If permitted by applicable law, you may designate an authorized agent to make a privacy request on your behalf. Before fulfilling such a request, we may require the agent to provide proof of authorization and may also require you to verify your identity directly with us.

Deletion Rights

Under applicable law, we may decline a request to delete your information, in part or in whole, if we determine that there is a lawful basis for retaining the information, including because the information is necessary to (i) complete a transaction or perform a contract between us; (ii) ensure security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable internal uses that are reasonably aligned with our consumers’ reasonable expectations; or (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information.

To appeal a decision we have made regarding your request, you may follow the instructions in our response denying your request or you may call email us at hello@prettykittyklub.com.

In the preceding 12 months, and depending on how you interact with us, we may have disclosed the following categories of personal information for business purposes to service providers, contractors, advisors, and other third parties that help us operate our business and Services:

• identifiers and contact information, such as name, email address, shipping address, billing address, IP address, account identifiers, and order-related identifiers;
• commercial information, such as products viewed, purchased, returned, or considered, order history, and transaction records;
• internet or other electronic network activity information, such as browsing activity, website interactions, device information, and email engagement information;
• communications and customer service information, such as messages, inquiries, reviews, and feedback;
• payment and transaction-related information, such as billing information and payment-related data processed in connection with an order; and
• inferences drawn from the information above, such as preferences and interests.

We disclose these categories of information for the business purposes described in the “Use of Personal Information,” “Sharing of Personal Information,” and “Advertising and Analytics” sections above.

We do not sell personal information for money. However, like many businesses, we may use cookies, pixels, and similar technologies for analytics, advertising, and marketing purposes, and these activities may, depending on the facts and applicable law, be considered a “sale,” “sharing,” or processing for targeted advertising.

In the preceding 12 months, the categories of personal information that may have been involved in these activities include:

• identifiers, such as IP address, browser identifiers, device identifiers, cookie identifiers, and similar online identifiers;
• internet or other electronic network activity information, such as browsing activity, website interactions, and interactions with our marketing communications;
• commercial information, such as information about products viewed, purchased, or considered; and
• inferences drawn from the information described above.

You may opt out of these activities as described in this Privacy Policy.

If you are a California resident, you may request certain information regarding our disclosure, if any, of personal information to third parties for their own direct marketing purposes, as permitted by California Civil Code section 1798.83. To make such a request, please contact us at hello@prettykittyklub.com.

We may from time to time offer promotions, discounts, sweepstakes, contests, or similar programs that involve the collection, retention, or use of personal information. If we do so and applicable law requires a notice of financial incentive or bona fide loyalty program notice, we will provide the required terms, disclosures, material conditions, and instructions for participation and withdrawal at the time the program is offered.

Depending on applicable law, including certain U.S. state privacy laws, we may be required to provide additional disclosures regarding the categories of personal information we collect, the sources from which we collect that information, the purposes for which we collect, use, and disclose it, and the categories of third parties to whom we disclose it.

As described in this Privacy Policy, we collect personal information directly from you, automatically through your interactions with our Services, from service providers and vendors, from social media platforms and other third parties, and from cookies and similar technologies. We use and disclose this information for purposes including operating our business, providing and improving our Services, processing transactions, marketing and advertising, fraud prevention, security, legal compliance, customer support, and other purposes described in this Privacy Policy.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, taking into account the nature and sensitivity of the information, the purposes for which we process it, our legal obligations, and our legitimate business needs.

Nevada residents may have the right to request that a business not sell certain covered information as defined under Nevada law. We do not currently sell covered information for monetary consideration as defined by Nevada law. If you are a Nevada resident and would like to submit a request, please contact us at hello@prettykittyklub.com with the subject line “Nevada Privacy Request.”

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Pretty Kitty, Inc.
hello@prettykittyklub.com