Shipping

• Standard — 3–5 business days (UPS/USPS)
• Express — 2–3 business days (UPS)
• Priority — 1–2 business days (UPS)

Express & Priority: Order by 12PM ET for same-day processing.

Orders are processed within 1–2 business days (excluding weekends & holidays).

P.O. Boxes & APO/FPO: Economy shipping only

Once your order ships, you’ll receive a shipping confirmation email with tracking. If tracking hasn’t updated in 5+ business days, reach out to us at hello@prettykittyklub.com

If your tracking shows “Delivered,” please allow up to 4 business days, as packages may still arrive shortly after being marked delivered.

If you still haven’t received your order, check around your delivery location and contact us at hello@prettykittyklub.com for assistance.

If tracking shows no movement for 5+ business days, reach out and we’ll help investigate.

Please note: PKK is not responsible for packages marked as delivered. If you believe your package was misdelivered or stolen, we recommend filing a claim directly with the carrier.