Find your order
Enter the info from your confirmation email.
Tell us what happened
The more detail, the faster we can resolve.
Please select an item.
Please select a reason.
Please choose a resolution.
For defective or incorrect items, email
kitty@prettykittyklub.com with your order number and a photo — we’ll take care of you.
One last look
Confirm everything’s right, then submit.
Submitting this form sends a secure request to the Pretty Kitty Klub team. You’ll receive a confirmation email at the address above. Our team reviews every request within 1–2 business days.